What We Do
Managed Services
Under a Managed Service Agreement your business and team receive comprehensive support and assistance. For a cost-effective monthly fee you receive regular maintenance visits, proactive management and monitoring of your devices, AI driven automated problem solving, and unlimited helpdesk for your whole team. Managed Services maximise your uptime and productivity.
Reactive Services
If you aren’t quite ready for a fully managed service, ASK ME provide professional reactive support services at competitive hourly rates. When you need help, get in touch and an experienced technician will look after you.
Hybrid Services
Have production equipment that can’t fail? ASK ME can provide managed services for your critical equipment while looking after your team on an hourly rate.
Managed Cybersecurity
In the increasingly dangerous technology landscape ASK ME provide tailored security offerings. With monthly reporting, 24/7/365 monitoring and patching, and a focus on zero-day events this service keeps you safe at all hours.
Project Services
ASK ME and its consultants can take your ideas for improvement and make them a reality.
Some ideas:
Transitions to Cloud
Telephony Projects
Internet and data
Workplace refreshes
Video Conferencing
Production lines
Retail spaces
Rural Technology
From initial meeting to completed task you will enjoy the experience and the outcomes.
Backup and Data Recovery
Make sure your data is safe and recoverable with ASK ME’s backup services. Using global leading solutions with storage in Australian data centres, you can be prepared for data corruption or loss without it ruining everything you’ve worked for.
Supply Services: Software
As a Microsoft Silver Partner ASK ME are expert across 365 and other Microsoft products. Our experience across major cloud solutions and relationships with global software providers allows us to offer high levels of advice, service and support for all of your software needs.
Supply Services: Internet
In tandem with our preferred service providers, ASK ME offer internet and data connections from residential NBN to high-speed commercial fibre and satellite.
Supply Services: Telephony
ASK ME are 3CX specialists and offer highly-competitive pricing on all business telephony needs including hardware and headsets.
Cloud and Emerging Technologies
Technology changes at a great rate and each change can provide growth opportunities for how you do business. ASK ME are always learning, from VR to AR, through generative AI, complex data querying and modelling, team management and data driven e-commerce and CRM solutions, we can help you adapt and gain your competitive advantage.
Supply Services: Hardware
ASK ME have access to the latest hardware solutions though partnerships with globally leading brand and suppliers. From a single laptop to a multi-site refresh ASK ME can provide competitively priced options alongside project management and installation services.