Customer Journeys
Local Vet
When a custom built large new veterinary practice was planned for Yeppoon, ASK ME Technology Services were involved from the earliest planning. Our advice on data cabling routes (for both networking and security systems) and port location was invaluable to our later deployment of the new core network, end-user devices and specialised workstations, site-wide WiFi and communications solutions.
Core Skills: Data cabling services, Network installation, Licenced security contractor, Internet services, Business telephony
Heavy Industrial
Our client, a heavy industrial maintenance company, became multi-site through acquisitions and rapid expansion of the business. ASK ME managed and delivered a project to transition the company from onsite infrastructure to cloud services, allowing the company to grow unhindered. Primary amongst the outcomes was the adoption of SharePoint as the company’s scalable data store. The SharePoint site was designed and delivered by ASK ME, who also provided the staff training required to make the new working style painless and productive.
Core Skills: Cloud transition, SharePoint projects, Staff training, Cybersecurity, Project Management, Microsoft 365 deployment at scale, Commercial Internet
NDIS Provider
A local NDIS provider, overwhelmed by demand for their services, moved quickly from a small team to a team of 40 and growing. ASK ME delivered a fast-moving project to protect data integrity, ensure compliance and governance requirements were being met, and created a cloud-based environment that brought a centrally manageable data store to the organisation. By utilising not-for-profit discounts and other concessions, ASK ME were able to deliver stability quickly and at a reasonable cost.
Core Skills: Data control and governance, Data security, Not-for-profit specialist, Charity pricing
Hospitality
ASK ME have long relationships with many hospitality businesses in Central Queensland. An example is the famous Great Western Hotel, where for fifteen years ASK ME have provided priority support for POS systems, user support services, contracted work on gaming systems, and advice and assistance with security.
Core Skills: Ongoing support, POS systems, Out-of-hours support
